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The relationship between the outputs from a service and the resources used to produce them; in the public sector, it involves making best use of the resources available for the provision of public services.
Efficiency is one of the 'three Es' that underpin the Best Value duty, alongside economy and effectiveness. The Gershon Review (2004) looked at the scope for efficiency savings across all public expenditure; it was followed in 2008 by the Operational Efficiency Programme that examined operational spending in the public sector and identified a total of £15bn annual savings from back office operations and IT, collaborative procurement, asset management and sales, property and local incentives and empowerment.
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EU operational resilience—timeline This timeline shows key developments relating to EU operational resilience requirements for financial services firms from January 2024 onwards. For earlier developments, see Operational resilience—timeline [Archived] 2025 Date Source Document Description 15 April 2025 FSB FSB finalises the common Format for Incident Reporting Exchange (FIRE) The Financial Stability Board (FSB) has published its finalised format for incident reporting exchange (FIRE), which aims to standardise and streamline cyber and operational incident reporting. Developed with private sector collaboration, FIRE addresses fragmentation in reporting requirements across multiple jurisdictions and supports phased implementation. It is interoperable with existing systems and applicable to a wide range of incidents, including those involving third-party service providers. The initiative promotes convergence in cyber incident reporting, reduces the reporting burden for firms, and improves communication among authorities.See: LNB News 15/04/2025 37. 24 March 2025 European Commission COMMISSION DELEGATED REGULATION (EU) …/... supplementing Regulation (EU) 2022/2554 of the European Parliament and of the Council with regard to regulatory technical standards specifying the elements that a financial...
Reviewing an environmental report—checklist Who was the report commissioned for? Your client may not be entitled to rely on the report if it was not commissioned for them. Where the report was prepared for another person, check the terms and conditions of the report or the consultant's appointment to see whether there is an express term: • allowing third parties to rely on the report, or • requiring a collateral warranty or reliance letter to be issued in a pre-agreed form Where there is no express term or pre-agreed collateral warranty, consider seeking: • a bespoke collateral warranty to extend reliance to your client • an assignment of the report to your client • a reliance letter for your client • to have the report readdressed to your client, subject to clear terms and conditions • to rely on the Contracts (Rights of Third Parties) Act 1999, unless its application was excluded in the terms and conditions It is also important to establish who the report was commissioned for as...
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Continuous improvement—law firms—flowchart This flowchart sets out the steps to take when improving a process within your firm and identifies Precedents for each step. Note 1 You could do this by: • identifying where there is waste in a process—see Precedent: Identifying waste questionnaire, and/or • looking at a process from your clients’ perspective—see Precedent Improving efficiency—voice of the client (VOC)—worked example Note 2 You could do this by: • mapping the process—see Precedent: Process map—worked example • identifying who does what in that process—see Precedent: Identifying who does what in a process (RACI framework)—worked example • collecting data—see Precedent: Simple check
Improving efficiency workflow This Improving efficiency workflow sets out the steps to take when improving a process within your legal department. It is based around the Define, Measure, Analyse, Improve, Control (DMAIC) framework of continuous improvement and identifies Precedents you could use to support you with each step. Note 1 You could do this by: • identifying where there is waste in a process—see Precedent: Identifying waste questionnaire, and/or • looking at a process from your clients’ perspective—see Precedents: ◦ Improving efficiency—Voice of the Customer/Client (VOC)—blank ◦ Improving efficiency—Voice of the Customer (VOC)—worked example for in-house lawyers Note 2 You could do this by: • mapping the process and identifying who does what in that process—see Precedent:
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This Practice Note sets out a simple five-step improving efficiency framework and illustrates how it works by way of a case study involving client complaints.The five stepsThe five-steps in this improving efficiency framework are:•define (ie identify)•measure•analyse•improve•controlManagement consultants often refer to this is as the DMAIC framework. It is an excellent framework to follow when you are trying to improve an existing process. It takes you through each element one step at a time and ensures you have considered the process from every angle.What does each step involve?The table below sets out each of the five steps and illustrates them by reference to a hypothetical scenario, ie 'we receive too many complaints'.StepWhat does this step involve?Why it's importantDefine (identify)Identify what the issue or problem is. The scope of the problem needs to be defined and the symptoms stated clearly and succinctly.The problem may not be cast in stone at this point; you may have defined what you believe the problem to be but once you have completed steps 2 and 3...
GB Energy Labelling Regulation (EU) 2017/1369—snapshot Title Assimilated Regulation (EU) 2017/1369 of the European Parliament and of the Council of 4 July 2017 setting a framework for energy labelling and repealing Directive 2010/30/EU (GB Energy Labelling Regulation) Entry into force 1 August 2017 Subject Energy labelling, energy efficiency of products In GB mandatory energy labelling is regulated by: • Assimilated Regulation (EU) 2017/1369 (the GB Energy Labelling Regulation) • Energy Information Regulations 2011 (EIR 2011) • Ecodesign for Energy-Related Products and Energy Information Regulations 2021, SI 2021/745 In-scope products have to comply with the information and labelling requirements contained therein. The EU Energy Labelling Regulation (Regulation (EU) 2017/1369) continues to apply in Northern Ireland post-Brexit. For more on the position in Northern Ireland, see Practice Note: What does the Northern Ireland Protocol (Windsor Framework) mean for the application of environmental law? DESNZ and the Office for Product Safety and Standards have produced guidance on energy information for suppliers and dealers setting out the different requirements...
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Cross-border protocol for insolvencies or restructurings This Agreement is made [insert day and month] 20 [insert year] Parties 1 [insert name of insolvency representative] in their capacity as [insert capacity eg liquidator or administrator or trustee or custodian or supervisor or curator or examiner]Â of [insert name of company(ies) appointed over] in [insert name of country A] appointed by a decision of the [insert name of court or administrative or governmental or regulatory body appointing them] dated [insert date]; and 2 [insert name of insolvency representative] in their capacity as [insert capacity eg liquidator or administrator or trustee or custodian or supervisor or curator or examiner]Â of [insert name of company(ies) appointed over] in [insert name of country B] appointed by a decision of the [insert name of court or administrative or governmental or regulatory body appointing them] dated [insert date]; together referred to as the Insolvency Representatives; and 3 [insert name of debtor company(ies)] a company incorporated in [insert country] under number [insert registered number] whose ...
Records retention schedule 1 Introduction 1.1 This Record retention schedule accompanies and is incorporated into [insert organisation’s name]’s Records management policy. It sets out the time periods that different types of Business Records (as defined in the Records management policy) must be retained for business and legal purposes. [You do need not read the entire retention schedule, but rather should focus on the types of records relevant to your role.] 1.2 The retention periods in the schedule are based on business needs and legal requirements, including our obligation under data protection law not to keep personal data for longer than is necessary. Once a retention period has expired the data or record should be reviewed and destroyed if it is no longer needed. 1.3 If you maintain any types of records that are not listed in this schedule, and it is not clear from the existing record types in this schedule what retention period should apply, please contact [insert who, eg the Data Protection Officer]...
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Is an EPC for a building invalidated by the issue of a new EPC? The Energy Performance of Buildings (England and Wales) Regulations 2012 (EPC Regs 2012), SI 2012/3118, along with the Building Regulations 2010, SI 2010/2214, are the key regulations for the energy performance certificate (EPC) regime and they implement the requirements of the recast Energy Performance of Buildings Directive 2010/31/EU, (recast EPBD directive). In summary, occupiers must obtain an EPC: • when an existing building is sold or rented out • when a building under construction is finished • after refurbishment when there are greater or fewer separate parts of the building and the modification includes the provision or extension of fixed heating, air conditioning or mechanical ventilation systems An EPC gives a property an energy efficiency rating from A (most efficient) to G (least efficient) and is based on a complex calculation, which looks at a number of factors such as the age and type of building and its construction, insulation and heating systems....
Where heating in a self-contained industrial unit is by way of portable fan heaters rather than any fixed heating system, is an energy performance certificate (EPC) required to renew a lease? Is an EPC required where a space such as an office in such building which would normally be expected to be heated, but is not? Is an EPC required on a lease renewal? The energy performance certificate (EPC) guidance for Non-Dwellings, (Ch 3) states that the purpose of the EPC requirements during sale or rent is to enable potential buyers or tenants to consider energy performance as part of their investment. However, not all transactions are considered to be a sale or let. Lease assignments and sub-lettings are caught by the EPC Regs 2012, however, the following four types of transaction are not caught by the requirements: • lease renewals or extensions—however the position have become less clear since the publication of the Non-Domestic MEES Guidance, see Practice Note: Minimum energy efficiency standards (MEES)—non-domestic property—transactional...
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Law360, London: The government's demand that regulators should prioritise growth is 'largely incompatible' with their duty to deter misconduct, say lawyers who are warning clients not to interpret the political messaging as a green light to engage in risky behavior.
The minutes of the CPR Committee (CPRC) meeting of 9 May 2025 (conducted in a hybrid format at The Rolls Building (Royal Courts of Justice) and via video conference) cover a number of issues including digital markets regulation, statutory appeals, fixed recoverable costs, parole referrals, Welsh language provisions, and public engagement through a question forum.
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