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GLOSSARY

Outsourcing definition

What does Outsourcing mean?

Using a third party to undertake work that a law firm or in-house team would normally do for themselves and for which the firm or in-house team remain responsible.

This may include business operations (IT services etc) or legal services (activities which could be carried out by a paralegal etc). However, reserved legal activities must only be outsourced to an authorised person and all arrangements must be subject to controls including the right for the SRA to enter the premises of the third party and obtain documentation from them. These controls are the SRA Code of Conduct 2011, ch 7.

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