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Consumer Insurance (Disclosure and Representations) Act 2012 (2012 c 6)

The 2012 statute transformed the duty of disclosure in consumer insurance. It replaced the consumer’s cumbersome obligation to volunteer information with a duty to take reasonable care not to make a misrepresentation. This change aimed to enhance consumer protection by ensuring fairer treatment in insurance claims and rectifying the imbalance of power between insurers and consumers. The Act delineated clear guidelines on what constitutes misrepresentation and established remedies for both insurers and consumers, fostering trust and transparency in the insurance market. This legislative reform was a response to the increasing complexity of insurance contracts and the necessity for clearer consumer rights.

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